Refund & Returns Policy
Welcome to university.pouyaeti.com. Please review our refund and returns policy below for our digital products.
Online Video Courses
- Refund requests for online video courses must be submitted within 24 hours of purchase.
- To request a refund, please email us at support@pouyaeti.com with your order number and course details.
- After the 24-hour window, all video course sales are final and non-refundable.
Downloadable Files
- All sales of downloadable digital products (such as PDFs, guides, and other files) are final.
- Due to the nature of digital content, we do not offer refunds, returns, or exchanges on downloadable products.
General Conditions
- All orders are processed electronically. Once your purchase is complete and the product is accessible, no cancellations, modifications, or refunds can be made beyond the specified timeframes.
- Please review your order carefully before finalizing your purchase.